We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee. Please refer to our full cancellation policy for more details.

Yes, MRI.id offers a variety of package deals and membership plans to provide you with the best value and flexibility for ongoing treatments. Please inquire at our reception for more information.

We accept various payment methods including cash, credit/debit cards, and mobile payments. Detailed instructions for each payment method are available on our website and at our clinic.

Treatment packages are typically non-transferable, but we understand that circumstances may arise. Please contact our customer service team to discuss your situation.

If you are running late, please notify us as soon as possible. We will do our best to accommodate you, but your treatment time may be shortened to ensure we stay on schedule for other clients.